Privacy Notice

Who We Are

Readygrid Ltd T/A Royale Graphics (‘we’ or ‘us’ or ‘our’) process your information in accordance with this privacy notice and in compliance with the relevant Data Protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your data.

Readygrid Ltd T/A Royale Graphics registered office is at White House, Wollaton Street, Nottingham, NG1 5GF and we are a company registered in England and Wales under company number 02755140.

We are registered on the Information Commissioner's Office Register; registration number ZA342004, and act as the data processor when processing your data.

We can be contacted as follows: Address: Vista House, 9 Archer Road, Stapleford, Nottingham, NG9 7EP Telephone: 0115 949 1880 and Email: sales@royalegraphics.co.uk.

Information That We Collect

Readygrid Ltd T/A Royale Graphics processes your information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary data from you and do not process your information in any way, other than as specified in this notice.

The data that we collect from you is: -

  • Name
  • Business Address
  • Business Telephone Number
  • Business Email Address

We collect information in the below ways: -

Email, Telephone, Website Enquiry Form

How We Use Your Data

Readygrid Ltd T/A Royale Graphics takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. The purposes and reasons for processing your data are detailed below: -

  • We collect your  data in the performance of a contract or to provide a service and to ensure that orders are completed and can be sent out to your preferred address
  • We collect and store your  data as part of our legal obligation for business accounting and tax purposes

Your Rights

You have the right to access any  information that Readygrid Ltd T/A Royale Graphics processes about you and to request information about: -

  • What  data we hold about you
  • The purposes of the processing
  • The categories of  data concerned
  • The recipients to whom the  data has/will be disclosed
  • How long we intend to store your  data for
  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your data or to restrict processing (where applicable) in accordance with the Data Protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Information

We use a small group of trusted partners who provide fulfilment and mailing services to us to complete certain orders. All of our partners have undergone due diligence checks and comply with the relevant Data Protection laws.

Safeguarding Measures

Readygrid Ltd T/A Royale Graphics takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: - SSL, encryption, anti-virus/malware

Transfers Outside the EU

 Data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your data. Readygrid Ltd T/A Royale Graphics does not transfer or store any data outside the EU.

Consequences of Not Providing Your Data

You are not obligated to provide your  information to Readygrid Ltd T/A Royale Graphics, however, as this information is required for us to provide you with our services, fulfil orders, deliver your products, we will not be able to offer some/all our services without it.

How Long We Keep Your Data

Readygrid Ltd T/A Royale Graphics only ever retains information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

Data for mailing orders is retained for 30 days from receipt of data (or as specified and agreed within individual contracts) and then securely deleted.

Lodging A Complaint

Readygrid Ltd T/A Royale Graphics only processes your information in compliance with this privacy notice and in accordance with the relevant Data Protection laws. If, however you wish to raise a complaint regarding the processing of your data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

Readygrid Ltd T/A Royale Graphics
Vista House
9 Archer Road
Stapleford
Nottingham
NG9 7EP

Telephone: 0115 949 1880

Email: sales@royalegraphics.co.uk

 

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113 (local rate) or 01625 545 745 (national rate)

Email: enquiries@ico.org.uk

 

Cookie Notice

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Cookies are widely used in order to make websites work, or to work more efficiently, and our site relies on cookies to optimise user experience and for features and services to function properly.

Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services. For more information about cookies visit https://www.aboutcookies.org